Customer Support
Ticket Classification Agent
Classifies your support tickets with disclosed, explainable rules — no AI needed.
Installable Desktop AppAvailable now
About Ticket Classification Agent
Ticket Classification Agent reads a real tickets CSV/XLSX and classifies each into billing/technical/shipping/account/other using disclosed keyword rules — always works, no AI provider required. No live helpdesk sync yet.
What you actually get
You don't just get access to a chatbot. You get a complete AI application installed directly on your computer.
- Dedicated desktop interface
- AI agent runtime
- Specialized tools
- File access, on your machine
- Workflows built for this task
- Permission controls you set
- Automatic updates
- License management
Supported platforms
windows, macos